Answers To

Your FAQs

Every season brings with it a large variety of fresh fruits and vegetables.

What is Valley View Produce?

Valley View Produce is a leading wholesale restaurant food distributor specializing in fresh fruits, vegetables, groceries, and bulk foods. We provide daily delivery service to all of New York City, Brooklyn, Long Island, Staten Island, and Queens, as well as select areas of New Jersey. Our direct relationships with domestic farmers and international growers enable us to offer a reliable and consistent supply of fresh, high-quality foods to our customers. With our focus on quality, freshness, and timely deliveries, we are committed to meeting the needs of our customers and exceeding their expectations.

Is Valley View Produce only offer wholesale fresh fruits and vegetables?

Valley View Produce takes pride in offering great food when you need it. We carry a comprehensive selection of fresh, locally sourced and imported produce, specialty items, dairy, eggs, chicken, groceries, beverages, janitorial supplies, and frozen foods.

What businesses can use Valley View Produce service?

Our focus is solely on serving B2B customers. This means that we only offer our products and services to other businesses, ensuring that we meet their unique needs and requirements. We serve restaurants, coffee shops, bars, schools, hotels, juice bars and health care facilities.

Is Valley View Produce distributing wholesale and bulk food only in NYC?

We deliver to Manhattan, Queens, Bronx, Brooklyn, Staten Island, Long Island, and parts of Bergen County New Jersey.

Does Valley View Produce provide Restaurant Wholesale Food supply?

Yes, we partner with restaurants of every size, from small businesses to chains and franchises. We work hard to be your most trusted wholesale and bulk foods business partner.

What makes us different than other wholesale restaurant food suppliers?

With over 35 years of experience, Valley View Produce is able to provide a wide variety of products at competitive prices. Even if a particular product is not currently in stock, we are more than happy to source it for you. We try and accommodate orders of all sizes without charging additional delivery fees. So don’t hesitate to reach out to one of our customer service representatives today to discuss what options work best for your business.

Why choose Valley View Produce as your trusted wholesale food supplier?

Valley View Produce is committed to maintaining a personal, human touch with every customer. We treat each customer as an individual, not just a number. If you encounter any problems, we are always here to help you find a solution. Our customer-oriented approach means that we’ll go out of our way to source any items you can’t find within a reasonable timeframe. We care deeply about our customers’ businesses and view their success as our own.

What kind of wholesale foods does valley view produce can supply my businesses with?

We offer an extensive range of products to meet all of your wholesale food needs. From hot house cucumbers to potatoes, fresh herbs to melons, frozen french fries to fry oil, we carry everything you could want. Our selection also includes fresh lettuce, specialty fruits and vegetables, salad oils, vinegars, frozen fruits and frozen purees, fresh juices, milk, organic eggs, butter, cheeses, heavy cream, flour, canned goods, martini olives. Additionally, we offer a variety of non-food items such as latex gloves, restaurant cleaning supplies, take-out containers, c-fold towels, and beverages like Coca-Cola and tonic water.

How does Valley view produce stay on top as NYC’s restaurant food distributor in 2023?

Valley View Produce remains the leading restaurant food distributor in NYC in 2023 by continuously providing our customers with the latest industry insights and market trends. We are committed to keeping our customers informed about key commodity outlooks and developments, so they can make informed decisions to manage their businesses effectively. Additionally, our focus on customer satisfaction, quality products, and timely deliveries has helped us establish a loyal customer base, enabling us to stay ahead of the competition. Check out our latest reports

How do I become a customer?

To get started, we require all new customers to complete a credit application form. This form allows us to assess your creditworthiness and ensure that we can establish a mutually beneficial business relationship.

What is the minimum order requirement?

Please note that our minimum order for delivery is $150. This minimum ensures that we can provide efficient and cost-effective delivery services to our customers.

If your order does not meet the minimum requirement, you are welcome to pick up your order from our location.

Is there a cut-off time to place an order for next-day delivery?

Our cut off time for next day delivery is 11pm. Orders placed before this time will be scheduled for delivery the following day. We recommend placing your orders well in advance to ensure timely delivery of your products. If you have any questions or concerns regarding our delivery schedule, please feel free to contact our customer service team at 718-392-4846 for assistance.

Do you offer second run or same day deliveries?

Yes, we offer same-day deliveries! To qualify for same-day delivery, orders must be placed before our cut-off time of 10am.

Can I request a specific delivery window to receive my orders?

Valley View Produce understands that receiving orders at a specific time can be important for your business needs. We will try our best to accommodate your request for a specific delivery window.

Please let us know the time that you need your products to be delivered, and we will work with you to schedule a delivery that meets your requirements.

What kind of products (bulk foods) do you sell?

We offer a wide variety of high-quality products to meet your business needs. Our product line includes dairy and eggs, organic and conventional produce, beverages, chicken, specialty items, frozen goods, dry goods, paper products and supplies.

What are your delivery areas?

Currently we offer delivery service to a variety of areas, including Manhattan, Queens, Bronx, Staten Island, Long Island, Jersey City, West New York, and Weehawken Township., and Weehawken Township.

Do you accept credit card payments?

All major credit cards are accepted for payment of our products/services on our online portal (link to site) or by contacting billing to make payment over the phone.

How can I apply for credit terms?

To apply for credit terms, you can fill out our online Credit Application. Alternatively, you can email us at, and we will email you one to complete.

Do you have a spec sheet with products and pricing of the products you offer?

Yes, we do have a product spec sheet that includes pricing. However, you can also find prices listed on our website once you create an account. If you prefer, we can also provide pricing for your specific product requirements upon request. Just speak to a member of our team, and we will be happy to assist you.

How do I place an online order?

Placing an online order is easy. Simply visit our website at and log in to your existing account or create a new one if you haven’t already.
Once you’re logged in, browse our product selection and add the items you want to your cart. Then, proceed to checkout and follow the prompts to complete your order. If you have any questions or need assistance, please don’t hesitate to contact our customer service team.

Is it possible to upload my order guide to my account?

Yes, you can! You can upload your order guide to your account and even create a customized guide with your favorite products. If you’re pressed for time, don’t hesitate to contact your representative for assistance in creating your guide.

How do I know that my order has been received by Valley View Produce?

An order confirmation email will be sent to you. If you are not receiving these emails, please notify us. Your email address may be outdated in your account. You can check the email addresses linked to your account by going to your account settings, clicking “Settings” near your name, and making any necessary updates. If you need further assistance, feel free to reach out to us at

Is it possible to make changes to my order after it has been placed?

If you need to make changes to your order, simply log in to your account, go to your order history, and click on the order you want to modify. From there, you can click “edit” to make any necessary changes. Please note that all changes must be made before the cut-off time for that particular order. If you require any assistance with making changes, please feel free to contact us via 718-392-4846, and our customer service team will be happy to assist you.

Who do I contact if I have a problem or question about my order?

For any questions or issues regarding your order, you can contact your sales representative or our office via 718-392-4846 or email for assistance.

What is the Return Policy?

We strive for perfection, but if we fall short and you receive an unsatisfactory product, follow these steps:

  • Inspect your order upon delivery
  • If you find an issue, let our driver know
  • If you discover an issue after delivery, contact us within 24 hours
  • We can only issue credits for products returned in their original packaging and condition

How will I know if an item is out of stock or unavailable?

After successfully placing an order, you will receive an email confirmation. If an item is unavailable, we can offer an alternative replacement if one is available. Our team will inform you of the replacement options and work with you to find a suitable alternative that meets your needs.

Is it possible to shop using my previous order history?

You can easily shop using your previous order history by visiting the product page and selecting the “List” view. This will show you the order history for the product, enabling you to quickly view when you last ordered it. This way, you can easily find the products you need and streamline the ordering process.

Can I request an item that I don’t see in your catalog?

Absolutely, we are always happy to try and source any item that our customers need, even if it’s not listed in our catalog. Just let us know what you’re looking for, and we’ll do our best to find it for you.

Is it possible for multiple users to share the same account login information?

Yes, but it’s recommended to have separate account logins for each user to prevent any ordering errors.

What is your customer service phone number?

Our customer service phone number is 718-392-4846. You can reach out to us during our business hours, and our friendly customer service representatives will be happy to assist you with any questions or concerns you may have.

What are your office hours?

Office hours are from Sunday at 4:00 pm to Saturday at 12:00 pm, and we are open 24 hours a day during the week. If you are unable to reach someone by phone, please leave a voicemail and we will promptly return your call.

Do you offer pick up services for businesses in need of large, bulk quantities?

Certainly! We do offer pick-up services during normal business hours. You can call in your order ahead of time and arrange for pick-up, or simply walk in and place your order in person. Either way, we’ll have your order ready and waiting for you!